10 Best Chatbots for WordPress in 2024
WordPress is the largest CMS (content management system) in the world: according to data from W3Techs (as of May 2023) , the publisher represents more than 60% of all platforms in this field . Soon after we have Shopify, with more than 5%, and Wix with 3.7%.
That said, it is very likely that you, dear reader, can have a website on WP… but the question remains: do you have a chatbot on your pages?
If not yet, or if you are looking for the best alternative, you can be sure that this content is for you.
Here I have selected the 10 best chatbots for WordPress that will help with your lead generation and qualification, customer service and support and even increase your team’s productivity.
Let’s go there?👇
What is a chatbot for WordPress?
A chatbot is computer software that simulates human conversations, whether written or spoken . This tool allows people to interact on websites and apps in a way similar to communicating in reality.
Unlike online (or live) chat, a chatbot does not need a human being on the other side of the screen to give answers or communicate with the user. In fact, this type of chatbot is not just about customer service, it also helps with marketing and sales – and many tools are focused on just that.
Currently chatbots can work through artificial intelligence , automated rules, natural language processing or machine learning.
Now, when we talk about chatbot for WordPress, we are referring to installing these software on the publisher . After all, this CMS has several proprietary and third-party chatbot plugins available for you to choose from, and installation is easy and quick.
💡Time for reflection: have you ever stopped to think about why many users prefer chatbots to interacting with humans? There are several answers to this, but today, I will highlight time, or rather, immediacy.
Because we already know that if you don’t respond to your visitor in less than 5 minutes, the chances of them actually entering the sales cycle are low, they have already fallen 10 times, as shown by a survey by Drift .
🎯There are some other reasons why consumers tend to prefer chatbots. I’ll tell you more in our content: Why do many Customers Prefer Chatbots to Salespeople? , be sure to check it out. 😉
How does a WordPress chatbot work?
I already gave a slight spoiler above, but chatbots for WordPress work through plugins available in the CMS library . But you can also choose to do this manually, via code.
Oh, and we also can’t forget the alternative of external integrations . For this, you would need chatbots that provide APIs and tools to integrate them into different platforms, such as Dialogflow, IBM Watson Assistant or Microsoft Bot Framework.
Furthermore, we must remember that chatbots can act with:
- Customer service;
- Lead generation;
- Lead qualification;
- Scheduling meetings;
- Participation in the education and nurturing of leads, with the sending of materials.
10 Best Chatbots for WordPress in 2024
Now that our introductory phase has passed, let’s get straight to the point: below you will find the 10 best chatbots for WordPress.
Write down your main points for the final assessment!
1. Leadster
Leadster is a Conversational Marketing tool designed for sales and marketing .
This chatbot is essential for companies looking to improve their results in these areas, mainly for generating leads and improving the website’s conversion rate.
In addition to a free demo and free account, Leadster has the following plans:
- FREE – $0 Forever, you can generate 30 leads per month;
- Paid – The plans are based in your website traffic. Starting from $47 for 1,000 visitors per month.
You can see the full princing here.
Main function
The main function of Leadster’s marketing and sales chatbot is to generate qualified leads .
In other words, if you are having problems such as a low conversion rate, very disqualified leads or a volume of visits and few conversions, we are the solution.
Other features
Leadster’s chatbot also has several other features. Are they:
- Intelligent distribution of leads;
- A/B testing;
- Lead scoring;
- Smart calls;
- Performance Dashboard;
- Automatic meeting scheduling;
- Lead location;
- Convert calls with ChatGPT.
General evaluation
Leadster’s rating on B2B Stack is 4.9/5.
You can install our chatbot straight from the WordPress plugin library with just one click!
2. Zendesk
Unlike Leadster, Zendesk offers a customer service chatbot .
The company offers plans divided into:
For all:
- Suite Team – $350/user/month;
- Suite Growth – $565/user/month;
- Professional Suite – $705/user/month.
For Company:
- Enterprise Suite – $1,070/user/month;
- Even more powerful – $1,535/user/month.
Main function
This chatbot provides immediate responses to incoming questions 24/7 and can be used in email, ticket form, chat, social channels, Slack, API or SDK .
Other features
Some features of the Zendesk chatbot are:
- Fully customizable appearance;
- No-code, multi-language publishable flow builder;
- Unified workspace across all channels;
- Easy-to-use interface with several integrations.
General evaluation
Its rating on B2B Stack is 4.7/5.
Access the WordPress plugin now!
3. Tidio
Tidio combines live chat platforms and chatbots to offer the best service and, consequently, generate more sales .
Currently, in addition to the free plan, the company offers the following plans:
- Starter – $29/month;
- Growth – $59/month;
- Tidio+ – from $398/month.
Main function
Tidio’s chatbot, in addition to offering live chat , has virtual support with artificial intelligence (AI), enabling the company to respond to any channel in one place.
Other features
In addition to the main function, we can highlight the following features of Tidio:
- Mobile-friendly widget, working on iOS and Android devices;
- Panel with nine languages available;
- Integration available with Messenger, Instagram and live chat.
General evaluation
Still without any reviews on B2B Stack, we can see that Tidio’s rating on Capterra is 4.8/5.
Install the WordPress plugin here.
4. Botsify
The Botsify chatbot is the choice of major market players such as Spotify, Toyota, Unilever and OMS.
The platform is mainly used to facilitate communication with users, regardless of the channel.
Your plans are:
- Do it yourself – $49/month;
- Done for you – $149/month;
- Custom – get in touch.
Main function
The main function of Botsify chat is to create communication channels on different channels , mainly on social networks – special emphasis on WhatsApp.
Other features
In addition to facilitating conversations with customers across different channels, Botsify:
- Stores data;
- Allows multimedia messages;
- It has translation into more than 190 languages;
- Automatically responds to visitors in comment sections.
General evaluation
Botsify has no reviews on B2B Stack or Capterra, but its WordPress plugin rating is 3/5 .
5. Landbot
Like Leadster, Landbot offers a chatbot aimed at marketing and sales , and is even the choice of large companies, such as Uber, LG and L’Oreal.
In addition to being available on the website, Landbot also works on WhatsApp.
Your plans are:
Site:
- Sandbox – free;
- Starter – $39/month;
- Pro – $99/month;
- Business – $300month.
Whatsapp:
- Pro – $169/month;
- Business – $300/month.
Main function
Landbot also has a main focus on generating leads , the aim of which is to increase customer revenue, reduce costs and offer a better customer experience.
Other features
Characteristics we can also mention:
- No-code chatbot;
- Use of media, such as videos, images and GIFs;
- Drag and drop builder to build conversation flows;
- Deploying chatbots on platforms such as website embeds, pop-ups, widgets, and landing pages.
General evaluation
Its rating on Capterra is 4.5/5.
Integrate with WordPress here.
6. Mobile Monkey
Mobile Monkey offers a chatbot focused on automated conversations for Facebook, Instagram, Skype, website and SMS .
Your plans are:
- Professional – $14.25/month;
- Unicorn – $36.75/month;
- Team – $299/month.
Main function
The focus here is to maintain automated and optimized conversations with users via Facebook or the widget on the company’s website.
Other features
Its characteristics are:
- Integration with more than 10 thousand platforms;
- It has NLP and OmniChat technology
- Ready-made models for customers;
- It integrates 100% with the Facebook business page.
General evaluation
There are no reviews for this chatbot yet.
7. Chatra
Chatra is a digital marketing tool that offers live chat with help desk features .
Your plans are:
- Free ;
- Essential – R$35/operator/month;
- Pro – R$49/operator/month.
Main function
The main focus of chat is to prevent visitors from leaving the page , and thus increase your conversations
That’s why the tool has FAQ functionality , providing instant answers for customers who are too busy to look for answers on their own.
Oh, and in case the FAQ isn’t enough, the tool allows for human interaction .
Other features
More chat features are:
- Third-party integrations;
- Online and offline chat widget;
- Possibility of use on Facebook, email and Instagram;
- Typing insights (you know what users type before the message is sent).
General evaluation
Chatra’s rating on Capterra is 4.7/5.
8. IBM Watson Assistant
The IBM chatbot acts as a customer service assistant, focused on optimizing processes.
In addition to the free plan, you can choose between Plus, for $140/month, or Enterprise (contact required).
Main function
The main function of IBM Watson Assistant is to respond to users in the best possible way , allowing the sending of images, objective responses and, if necessary, requesting live assistance from a human being.
Other features
More features that we can highlight are:
- Replies that can add images, pauses, and clickable responses;
- Voice calls powered by Twilio;
- Customization;
- AI technology;
- Drag and drop interface.
General evaluation
IBM Watson Assistant rating on Capterra is 4/5.
You can access the plugin right now!
9. Collect.chat
Collect.chat is another chatbot for marketing and sales that acts as a lead generator .
In addition to the free plan , you have three other options to choose from:
- Lite – $24/month;
- Standard – $49/month;
- Plus – $99/month.
Main function
Collect.chat’s focus is to optimize and automate the lead generation process , directly impacting the website’s conversion rate and the productivity of the internal team, which can focus efforts on other demands.
Other features
In addition to generating leads, the Collect.chat chatbot has:
- Automatic scheduling;
- Integrations with various platforms;
- Real-time insights;
- Ready-made templates;
- Possibility to carry out research and collect feedback.
General evaluation
Its rating on Capterra is 4.6/5.
If you want, you can install the plugin right now.
10. HubSpot
Finally, we have HubSpot here , which not only has a complete sales CRM , but also has a customer service and support chatbot .
You can create your chatbot for free with “Chatbot Creator” or get the complete package with CRM and other marketing, sales, CS and operations tools.
Main function
The main function of the HubSpot chatbot is to offer a complete customer service experience to the user. In other words, you can count on a personalized tool that will serve your visitors instantly and objectively.
Other than that, you can also use it to schedule meetings and qualify leads, even if it’s not the main focus.
Other features
Some of its characteristics are:
- Live chat and chatbot integration so customers can be routed to live representatives;
- Quick installation and little coding;
- 400 native integrations;
- Ticket creation;
- Easy-to-view analytical dashboard.
General evaluation
Its rating on B2B Stack is 4.6/5.
Access and install the plugin !
How to install a free chatbot on WordPress?
What if I told you that you can install a free chatbot on WordPress in just four steps?
Well, it seems too good to be true. However, this is the reality you have with the Leadster chatbot.
Let’s go step by step:
1. Download the Leadster plugin for WordPress:
Access this website to install, or go to your administrator panel under “Plugins > Add New” and search for “Leadster” in the search bar.
2. Configure:
After completing the installation, access your plugin settings in the path “Settings > Leadster”.
3. Enter the code:
Enter the unique code in the “Leadster Unique Identifier” field and click “Save and Activate”.
You can access your activation code by clicking HERE .
4 . Ready!
Now your website already has a marketing and sales chatbot and is generating more conversions!🚀
This step-by-step guide I gave you above included the WordPress plugin, but, if you prefer, you can also install our chatbot using the code in the [HTML] footer of your website. What is even simpler, see:
1. Access your WordPress Dashboard and go to the “Appearance” Section > Editor
2. Select footer.php and edit it :
3. Install the code before the </body> tag. Save the settings by clicking “Update file”, and that’s it!
Didn’t I tell you? Too easy!
But, if you don’t already have a Leadster account, just take a free trial – and see the results with your own eyes.
I guarantee you that the step by step is as simple as those we have already explored. And the best part: in less than 10 minutes everything is ready!
